ATCOM, in collaboration with Agoni Grammi Gonimi and Microsoft Hellas designed and implemented ExtraMilers, an initiative aiming to promote accessible tourism in Greece. ExtraMilers is the first Greek platform to harness innovation and technology to empower people with disabilities and help them activate their undeniable right to accessible travel and tourism.
The first of its kind in Greece, ExtraMilers serves as an accessibility database for various spots and locations in popular Greek islands, from archaeological sites to restaurants, stores and businesses. Logged in users who live with temporary or permanent disabilities have access to detailed accessibility information and are able to plan and go on their trip in travel destinations that are best fitted to their needs.
The real innovation of the project lies in its infrastructure, which aims to incorporate advanced AI tools that further amplify user experience; tools that include Face Recognition to simplify sign up and log in procedures, Text-to-Speech as a valuable tool for users with impaired vision, and text analytics to prioritise and personalise user reviews and comments.
We designed the platform in compliance with the W3C Accessibility Level AA, to render the interface, content and functionality perceivable, operable, understandable and robust. To facilitate people with visual and motor impairment, we optimised the platform by integrating essential features such as text resizing without assistive technology, operability of content through the keyboard and customisable contrast settings.
As a Progressive Web App, the ExtraMilers platform combines the advantages of a website and a mobile application. Light and always up-to-date, it does not require download and is readily available through the home screen of mobile devices. At the same time, content navigated by users once, is then cached and fully accessible offline.
ExtraMilers is a work in progress, so stay tuned for the next phase of innovation that’s coming up!