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Make yourselves at home with the amazing new IKEA instore mobile app!

IKEA APP

Connecting the dots of IKEA’s Omnichannel customer experience

MOBILE

  • UX
  • NATIVE APP
  • BUSINESS TRANSFORMATION

IKEA, one of the world’s largest furniture retailers, continuously invests in digital touchpoints and in its partnership with ATCOM, addressing the evolving needs of its customers through the incorporation of digital technologies into existing and new channels of communication and interaction.

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ATCOM has supported the digital transformation of the IKEA stores, the latest addition of which is a brand new mobile application that enhances and assists instore customer experiences, improves customer relationships and reinforces the company’s Omnichannel ecosystem.

The new IKEA mobile application facilitates the core needs of modern consumers for fast and agile instore interactions. With step-by-step guidance and real-time services that simplify and improve instore navigation, product location and order collection, it’s a great helping hand for IKEA visitors - before, during and after their visit. Built on Tapvolution, ATCOM’s framework for native mobile apps, the IKEA app is fast, high-performing and integrates the IKEA Family loyalty programme, providing access to users’ loyalty accounts, history, collected points and exclusive offers.

IKEA’s brand new instore app is here to guide you through every step of your shopping journey.

Download the app now:

      

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